Updated: 18 October 2026
These general terms concern business-to-business sales by Fire & Hazard Control Equipment Co. Ltd. (“FHC”), based in Dammam 2nd Industrial Area, Kingdom of Saudi Arabia of industrial equipment, engineered systems, manufactured products and related services. They apply only where incorporated into an accepted quotation, order acknowledgement or written contract. Any specifically negotiated signed agreement prevails over inconsistent general wording, subject to mandatory law.
Website content and requests for quotation do not constitute a binding offer. Quotations specify their validity, assumptions, exclusions, scope, currency, pricing and estimated delivery. Orders require written acceptance by an authorized FHC representative or a duly executed agreement.
Only approved specifications, quantities, drawings, data sheets, standards, certificates, inspection and testing requirements expressly incorporated into the accepted documents form the agreed scope. NFPA, UL, FM, ASME, SASO and other references apply only to relevant products and expressly agreed requirements. Buyers should provide complete project data and timely technical approvals.
Prices, currencies, payment milestones, taxes and invoice terms follow the accepted commercial documents. VAT, duties and other governmental charges are handled according to Saudi law and the agreement. This website does not establish fixed advance-payment percentages, prices or currency requirements.
Changes to scope, design, quantity or schedule require written agreement and may affect cost and delivery. Cancellation, returns, refunds and treatment of committed materials or completed custom-manufacturing work depend on the accepted contract and applicable mandatory rights. No automatic cancellation fee is imposed here.
Lead times are estimates unless agreed as binding. Shipment, delivery points, packaging, insurance, title and risk transfer follow written terms. Where applicable, the parties should specify the Incoterms rule, location and edition.
Factory or site acceptance tests, third-party witnessing, commissioning, installation, training and documentation are included only if expressly agreed. Inspection procedures, acceptance criteria and remedies follow the signed technical and commercial documents.
The buyer provides the site information, approvals, access, permits, utilities and interfaces expressly assigned to it in the agreed scope. Both parties must coordinate on safety, engineering and implementation requirements.
Product-specific written warranties and accepted contracts determine duration, coverage, exclusions and claim procedures. No universal warranty period or general certification promise is created by this page. Mandatory statutory rights remain unaffected.
Events outside reasonable control, notice, mitigation, schedule adjustment and associated remedies are governed by the accepted agreement and law.
Ownership and permitted use of project drawings, technical designs, data and documentation follow the agreed contract and applicable intellectual-property and confidentiality obligations.
Any limitations of liability, indemnities, governing law, jurisdiction or dispute-resolution arrangements require written agreement and must comply with mandatory applicable law. This page does not replace an executed contract or waive non-excludable legal rights.
For contract-specific requirements and clarifications, contact sales@fhcmfg.com or +966 13 8121095.
Any Saudi market conformity requirements, customs documentation, export-control obligations, product approvals, traceability records or certificates of origin that apply to a shipment must be identified in the accepted project documents and fulfilled by the responsible party under applicable law. Standards and certifications are product-specific and should not be inferred from general website descriptions.
Where applicable, tax invoices, credit notes and electronic invoicing are issued or maintained in accordance with the requirements of the Saudi Zakat, Tax and Customs Authority (ZATCA). Commercial and tax records will be handled under applicable retention rules. Purchase orders, accepted quotations and signed variations should be retained by both parties as part of the transaction record.
For each order, the signed agreement or accepted purchase order acknowledgement and its schedules determine the specific product scope, price, tests, delivery, payment and remedies. This webpage should not be read as silently changing an existing negotiated agreement.
Where multiple documents govern an order, their order of precedence must be established in the signed contract or written order acceptance. The parties should identify how the agreement, schedules, approved drawings, technical specifications, change orders and purchase-order terms interact. Neither party should assume a unilateral document automatically overrides a negotiated agreement.
Fabrication and procurement for made-to-order equipment may depend on approved drawings, specifications, material selections and customer responses. Design changes, late information or delayed approvals should be documented in writing, together with any agreed price and schedule implications, before the affected work proceeds.
Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), site installation and commissioning are separate activities. Their scope, location, witnessing, notice periods, test methods, records, acceptance criteria and responsibilities must be stated in the applicable contract. Completion of one activity does not automatically establish acceptance of another unless agreed.
When relevant to the particular item and Saudi market requirements, the accepted scope should identify applicable conformity documentation, SASO/SABER obligations, certificates, material traceability, inspection records, operation and maintenance manuals and as-built documents. No blanket UL, FM, NFPA, ASME or other approval is implied for every FHC product.
Buyers should report suspected nonconformities or warranty issues through the agreed process, identifying the order, product, serial or batch information where available, and the observed issue. Inspection, corrective action, repair, replacement or other remedies are determined by the accepted warranty, contract and mandatory law. Safety-critical equipment should not be operated contrary to applicable approved instructions.
Ownership of goods, risk of loss and delivery acceptance are separate contractual matters. Their allocation, including any retention-of-title provisions, should be stated in the accepted agreement and will operate only to the extent permitted by applicable law. Delivery notes, inspection records or receipt acknowledgements do not by themselves override expressly agreed FAT, SAT, commissioning or contractual acceptance requirements.
Any inspection periods, defect-notification procedures, permitted repair or replacement options and allocation of transport or site costs must be defined in the accepted written agreement or product warranty, subject to non-excludable rights. The buyer should preserve relevant evidence and follow safety instructions where a suspected defect may affect equipment safety.
Where commercial or technical documents are prepared in Arabic and English, the parties should expressly agree which version controls in the event of differences, subject to applicable Saudi legal requirements. Revisions to drawings, scope and commercial terms should be numbered, dated and approved by authorized representatives. Saudi tax invoices must meet applicable ZATCA content, language and electronic-invoicing requirements.
