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Privacy Policy

Privacy Policy

Updated: 18 October 2026

Fire & Hazard Control Equipment Co. Ltd. (“FHC”), based in Dammam 2nd Industrial Area, Kingdom of Saudi Arabia respects the privacy of customers, suppliers, applicants, and visitors to fhcmfg.com. This notice describes our handling of personal data in connection with our Saudi industrial manufacturing business, subject to the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and applicable regulations.

1. Controller and contact

FHC determines the purposes and means of processing personal data obtained through its own website and business interactions. For questions or requests, contact sales@fhcmfg.com or +966 13 8121095.

2. Information collected

Depending on your interaction, we may process names, employer details, job titles, emails, telephone numbers, quotation and project enquiries, technical correspondence, supplier details and recruitment applications. Website operations may also record IP addresses, device and browser information, access logs and cookies. Avoid submitting unnecessary sensitive or confidential information through general forms.

3. Sources and purposes

We obtain information directly from contact forms, emails, calls, meetings, RFQs and applications, from authorized business representatives, and through necessary website technologies. We use it to respond to enquiries, develop proposals, manage customer and supplier relationships, consider applications, protect website security and satisfy applicable legal obligations.

4. Lawful grounds

FHC processes personal data only where supported by a lawful ground under Saudi law, which may include consent when required, performance of an agreement, legal obligations or another applicable lawful ground. Visiting this website alone does not constitute unrestricted consent to all uses of data.

5. Sharing and external access

We may disclose necessary information to authorized employees, relevant project partners, contractors, hosting or technology providers, professional advisers and authorities where legally permitted or required. International access or transfers must be assessed against applicable Saudi cross-border data-transfer rules. We do not represent that all systems or backups are located in Saudi Arabia.

6. Retention and protection

Personal data is retained only as necessary for the stated purposes, contractual and statutory requirements, and legitimate recordkeeping or disputes, then deleted or anonymized where applicable. Periods vary by category. We maintain appropriate organizational and technical safeguards, although no online service is completely risk-free.

7. Your rights

Subject to the PDPL and relevant exceptions, individuals may request information on processing, access to or a copy of their data, correction, destruction in applicable circumstances, and withdrawal of consent where consent is the lawful ground. Contact FHC at the details above; identity verification may be needed. Complaints may be raised with the competent Saudi data protection authority in accordance with law.

8. Cookies and links

Essential technologies may support operation and security; any optional analytics or tracking in use must have appropriate disclosures and controls. External websites are governed by their own privacy policies.

9. Updates

This policy may be revised as our practices and legal requirements change. The updated date will be published here, with any additional notices required by law.

10. Business contacts and recruitment records

For RFQs, projects and supplier discussions, please share only the contact details and technical information necessary for FHC to assess the enquiry. Recruitment records are used to evaluate applications and communicate about suitable roles, with access limited to appropriate personnel or providers. If another person’s personal data is included, the sender should have a lawful basis to provide it.

11. Accuracy, requests and complaints

You may contact FHC to correct inaccurate contact details, ask about handling of your personal data or exercise rights available under Saudi law. Where a request cannot be fulfilled, we aim to explain the relevant lawful reason. The competent authority for Saudi personal data protection provides regulatory information and complaint channels.

Related information: Saudi Data & AI Authority (SDAIA) — regulations and guidance. This notice describes privacy practices; it is not a substitute for FHC’s operational compliance procedures.

Privacy at a glance

Who: Fire & Hazard Control Equipment Co. Ltd. (FHC), Dammam 2nd Industrial Area, Kingdom of Saudi Arabia. Why: business enquiries, RFQs, supplier coordination, recruitment, website security and legal obligations. Contact: sales@fhcmfg.com. The details below explain the relevant processing and individual rights.

Privacy requests and response handling

When contacting FHC about a privacy right, please describe the request and provide sufficient contact details for us to locate the relevant records. FHC may verify identity before disclosing or changing information. Requests are considered under the applicable Saudi PDPL requirements and statutory time limits. If a request is refused or restricted, FHC should explain the applicable lawful ground. Individuals may contact the competent Saudi data protection authority regarding complaints, as provided by law.

Recruitment, supplier and project enquiries

Recruitment submissions should be limited to information relevant to the role. RFQs and project submissions may include employee business contact information and engineering details; those submissions should be shared only by persons authorized to do so. FHC must handle confidential drawings and project documents under any applicable confidentiality commitments separately from its privacy obligations.

Website tracking and operational accuracy

FHC should periodically verify which analytics, embedded third-party resources and cookies are actually active and disclose nonessential technologies and consent options where required. This notice does not itself certify the website’s current technical configuration.

Data subject request timelines

Requests to exercise rights under the Saudi Personal Data Protection Law will be assessed without undue delay and within the applicable period, generally no more than 30 days. Where legally permitted for complex or multiple requests, an extension of up to a further 30 days may apply, with advance notice and reasons. FHC may verify the requester’s identity and must document requests and responses as required by law.

Personal data incidents

Where a personal data breach meets the statutory reporting threshold, FHC is required to notify the competent Saudi authority within 72 hours after becoming aware of the incident, subject to the applicable regulatory conditions. Affected individuals must also be notified without undue delay when the relevant legal threshold is met. This statement describes legal duties and does not assert that a particular incident has occurred or that unverified internal procedures are already implemented.

Required and optional details

Contact information and relevant project details may be necessary to respond to a quotation request or manage a business relationship. Other information, such as optional marketing preferences, should not be compulsory unless a valid legal ground applies. Specific retention periods and technology disclosures depend on the relevant record, service and actual website configuration.